Making certain Transparency and Your Safety

On June fifth, our GetResponse Safety Group recognized unauthorized entry to one in all our inner buyer assist instruments. This breach was the results of a classy assault chain that exploited vulnerabilities of many third-party software program distributors. The attacker obtained an worker’s login credentials, which allowed entry to the accounts of fewer than 10 GetResponse prospects.

Upon discovery, we took instant motion to mitigate the scenario. Our response included:

  • Notifying all impacted prospects and staying in continued cooperation with them.
  • Notifying internet hosting suppliers to safe our infrastructure.
  • Informing related establishments to make sure a coordinated response.
  • Growing our inner safety measures to forestall future incidents.
  • Auditing all third-party purposes to determine and handle any vulnerabilities.
  • Actively blocked malicious content material that was despatched to our prospects.

We’re absolutely dedicated to supporting our impacted prospects all through this course of. We apologize for any inconvenience this will trigger and guarantee you that we’re taking all obligatory steps to forestall such incidents sooner or later.

Your safety and belief are our prime priorities. We are going to proceed to be clear and supply updates as we improve our safety measures.

Thanks on your understanding and continued assist.